FAQs

  • 1

    What is Sparky's?

    Sparky's is a chain entertainment centers by Al Hokair group that is a cross of entertainment and Knowledge centers for all Ages.

  • 2

    What are the opening hours for Sparky's KSA?

    Morning opening hours vary depending on the mall and Sparky's branch during the week. The official opening hours from 4:00 pm till 11:30 pm evening. On Friday's after the noon prayers till 11:0pm. And Saturdays from 1:00 pm till 11:00 pm evening.

  • 3

    How may I contact you for inquiries, bookings and party reservations?

    You can contact us on Hala toll free number 920006699 from 9:00 am till 9:00 pm.

  • 4

    when does Sparky's card expire?

    The Cards exprie after two years and the initial credit after a year or so, Extra credit depends on the offers available and the timing of the charging transaction.

  • 5

    Can I return or exchange a lost card?

    A Lost card cannot be returned or exchanged, it is deactivated.

  • 6

    Can I use an old card?

    "Some cards may be used depending on its production date, Please contact the nearest branch to check the validity of the card."

  • 7

    What about special needs Clients?

    Our facilities are equipped with special needs utilities